NHS Constitution for England – GOV. The NHS Constitution and guidance on how to make a complaint about NHS services. The Constitution sets out rights for patients, public and staff. It outlines NHS commitments to patients and staff, and the responsibilities that the public, patients and staff owe to one copy of the constitution pdf to ensure that the NHS operates fairly and effectively.


All NHS bodies and private and third sector providers supplying NHS services are required by law to take account of the Constitution in their decisions and actions. Guide to the Healthcare System in England’.

The complaints guidance explains how patients can give feedback or make a complaint about NHS care or treatment. It includes information on the NHS complaints arrangements, and what patients can expect when they make a complaint. The guidance should be read alongside the NHS Constitution. Updated to include versions of the NHS constitution in easy read, large font and audio.